Legal & Regulatory Information — Australia
Clear terms, consumer rights under Australian law, copyright and complaints guidance for users of Freshnova.
Corporate & Registration
Freshnova operates in Australia and adheres to Australian laws, including the Competition and Consumer Act 2010 and the Australian Consumer Law (ACL).
| Business name | Freshnova |
|---|---|
| ABN | 63 123 456 789 |
| Registered address | Unit 5, 27 King Street, Sydney NSW 2000, Australia |
| Contact | +61 421 938 745 · Freshnova@outlook.com |
Terms of Use
These Terms govern your access and use of Freshnova (freshnova.net). By using our site you agree to comply with applicable laws and these terms. We provide editorial content, listings, and photographs for informational purposes only.
- Content is provided "as is" — we strive for accuracy but do not guarantee completeness.
- We may update or remove content at any time without prior notice.
- Use of the site for commercial purposes (scraping, republishing) is prohibited without prior written consent.
Australian Consumer Law (ACL) — Your Rights
Where Freshnova supplies goods or services to consumers in Australia, those supplies are subject to guarantees under the ACL. Your statutory rights include remedies for goods or services that are not of acceptable quality, not fit for purpose, or not as described.
If you believe a listing or service promoted via Freshnova breaches consumer guarantees, follow the complaints process below. We will respond and attempt to resolve issues in good faith.
How to complainRemedies & timeframes
Remedies under ACL will depend on the nature of the problem; consumers may be entitled to repair, replacement or refund. Freshnova acts as an intermediary and will help escalate matters to the business involved where applicable.
Intellectual Property & Copyright
All textual content, photographs, and design on Freshnova are protected by copyright unless expressly stated. You may not reproduce, distribute or create derivative works without permission.
To request permission to reuse material, contact: Freshnova@outlook.com. For DMCA-like takedown requests, provide full details of the allegedly infringing content and a declaration of good faith.
Complaints, Dispute Resolution & External Options
If you have a complaint about Freshnova or a listing on our site, please follow these steps:
- Contact the listing business directly. Many issues are resolved quickly that way.
- If unresolved, notify Freshnova at Freshnova@outlook.com with full details, evidence and desired outcome.
- We aim to acknowledge within 7 business days and provide a proposed resolution within 30 days.
If a complaint cannot be resolved, you may seek external assistance from relevant Australian consumer protection bodies (e.g., ACCC, state consumer affairs offices).
Representative
External resources
Cookies, Data & Privacy
We collect limited analytics data to improve the site. For full details on data handling, storage, and user rights, see our Privacy Policy. You can manage cookie preferences via the cookie banner.
Data access requests from Australian residents will be handled in accordance with applicable privacy legislation and usually responded to within a reasonable timeframe.
Read Privacy PolicyLegal Notices & Liability
To the maximum extent permitted by law, Freshnova and its officers are not liable for indirect or incidental loss resulting from use of this website. Nothing in these terms is intended to exclude rights that cannot be excluded under Australian law.
If any provision is held to be invalid, it will be severed to the minimum extent necessary and the remaining provisions continue in force.